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Privacy Policy (PRIVATE POLICY)

General information (GENERAL INFORMATION)

  • SKECHERS Thailand Co., Ltd. (“SKECHERS” or “we” or “our”) is committed to protecting the confidentiality of your personal information and providing a safe and secure online experience, while also providing the best possible service to our customers. As we collect information from you to ensure that we can ensure you are fully compliant with your needs, we feel it is important for you to understand the terms and conditions governing the collection and use of your information. This Privacy Policy sets out what information we collect, how we use it, how to correct or change it, and what steps we take to protect the information we receive both online and offline. Please note that some websites are subject to separate privacy policies. We encourage you to check each website you visit to ensure you understand their privacy policy. Please read the details and terms of use. If you have any questions, please contact us at

SKECHERS THAILAND
CUSTOMER SERVICE

Skechers Thailand Co., Ltd.
43 Thai CC Tower Building, 31st Floor Room number A317, A318, A319
Sathorn Tai Road, Yannawa Subdistrict, Sathorn District, Bangkok 10120
Telephone number +66 2 672 3616
(Monday to Friday, 9:00 a.m. - 6:00 p.m.)00 hrs.)

How the Company Collects Information (HOW WE COLLECT INFORMATION)

Here's how we collect information:

  • By signing up on the Skechers website
  • When you provide us with information when you purchase something online or from a retail store.
  • When you use the Skechers giveaway program
  • When you sign up for a Skechers membership at a Skechers store
  • When you sign up for a Skechers event

Information we collect (THE INFORMATION WE COLLECT)

  • When you register online to receive our email updates or email updates, or when you register to become a Skechers member, you will be required to provide your name, email address and confirmation that you are 13 years of age or older. When you make an order through the website of skechers.com (SKECHERS.COM) You will need to provide us with your email address, the recipient's address, the billing address (if different) and a telephone number so that we can process your payment and contact you in case of any delivery issues. When you contact our Customer Service Department, you will be required to provide us with additional information so that we can fully and comprehensively answer your question or issue.

  • In order for us to provide efficient and comprehensive services to our users or members and to meet your satisfaction, we may ask you to provide us with information about your gender, your purchase preferences and your product interests. Skechers members can specify where they would like us to send their emails. Whether or not to provide such information is their sole discretion.
  • We collect information automatically to gather additional non-personal information (for example, details of your visits to our website, information about your computer and internet connection such as browser type, browser version, operating system and IP address) related to your overall use of our website. Pilot data helps us understand which areas of our website receive the most traffic and helps us improve the quality of your online experience by recognizing and delivering the services and features you enjoy most. Please be aware that we may record your usage. The technologies we use to collect this information automatically may include cookies and beacons.

By visiting our website, you agree to our use of cookies.

  • We use the following cookies on our website:
    - Required cookies These cookies are required for the website to function, including logging in, adding items to your shopping cart, checking out and estimated shipping.
    - Functional cookies These cookies can perform additional functions, such as tracking your Skechers member status and promotional codes, and enable us to:
  • Gather statistics that help improve your experience on the Skechers website. For example, this program will allow us to remember and count the number of visitors and observe how they visit our website, which will help us improve the design of our website.
    - Advertising cookies These cookies are used by Skechers and third parties to deliver content tailored to your interests on our and other websites. They record information about your visits to our website and the links you follow. This information may be shared with other organizations, such as third-party advertising companies.
  • Please note that third parties (including, for example, advertising networks and external service providers such as website traffic analytics providers) may also use cookies on our website, over which we have no control. These cookies are likely to be functional cookies or advertising cookies.
  • We also work with other companies that use cookies to place ads on our behalf across the internet. These companies may collect information about your visits to our website and your interactions with our communications, including advertisements and e-mail.

Behavioral tracking (Behavioral Tracking)

  • Skechers may from time to time use technologies to automatically collect information about your activities online and on third-party websites or other online services (behavioral tracking).

How to respond to a Do Not Track order (How We Respond to Do Not Track Signals)

  • Although some browsers offer “Do Not Track” features so that websites you visit will not track your online activities, However, our website currently does not have a system in place to respond to such Do Not Track commands.

How we use data (How We Use the Information)

  • All personal data we obtain about you will be recorded, used and protected by us in accordance with current data protection laws and this Privacy Policy.
  • We will primarily use your personal information to provide you with products and services, for example:
    - To present the website and its content to you.
    - To administer contests, promotions, surveys or other forms of competition and provide you with related products and services (for example, deliver prizes you win in contests).
    - To send you information via email about products, offers and news that we think may be of interest to you.
  • We will ship when you choose to receive Skechers email messages. When you provide us with your email address through the Skechers website (e.g., by registering to receive updates to our email preferences or by registering for a Skechers program membership) or by contacting our Customer Support department and specifically requesting to be added to our email list. You have voluntarily agreed to receive Sketchers news via email.
    - To process and deliver orders placed through our website.
    - To carry out our duties and exercise our rights arising from contracts you and we have entered into, including invoicing and collection of funds.
    - To inform you about changes to our website and policies.
    - To analyze website traffic and learn about your interests in general and to better understand your interests and needs, so that we can improve our products and services to deliver the types of content, formats and promotions that you are most interested in.
  • Information obtained from online registration will be used to enhance your Skechers shopping experience by enabling you to earn rewards points, pay faster when you shop, and/or sign up for email promotions, keeping you informed about the latest and best information about Skechers and its products.
  • The telephone number and credit card information we request when you order online is used to complete your order, confirm your order and confirm delivery. This data is retained solely for expedited order processing and is not used for any other purpose.

Sharing information with third parties (Sharing Information with Third Parties)

  • Except as otherwise stated in this Privacy Policy, Skechers does not sell, rent or trade the information you submit to us online or through our stores, and does not share such information with third parties. We may disclose your personal information to third parties who provide services to us and agree to maintain the confidentiality of such personal information in accordance with this Privacy Policy and to use the information only as necessary for them to provide the services.
  • Examples of such services include payment processing and authorization, fraud protection and credit risk reduction,  Product customization, order fulfillment and shipping, distribution of marketing and promotional materials, website evaluation, data analysis and, when necessary, data cleansing. We may share personal information with these third parties so that they can provide their services. However, we limit the personal information we provide to them and only allow them to use it for the purpose of providing such services.
  • By completing your online order, you agree that both the name and address, along with the shipping name and address (if different), will be verified using a third party such as a credit agent. If you have provided a name and shipping address that is not yours, you must obtain permission from the person who provided their personal information and authorize us to use it for the purposes specified. If you are the person providing such information, it is considered that you have received permission from that person.
  • We share aggregated demographic information from our user database with our agents, including third-party agencies or vendors, so that they can provide marketing analytics and consulting to shape advertising strategies. This information does not identify any individual user. We may share non-personal information (such as the number of visitors to the site over a period of time or who purchased a specific product through the site) with marketing partners, advertisers and others from time to time. This information is shared on an aggregated basis.
  • We may release personal information if we believe in good faith that such release is necessary to comply with the law or legal process, when we receive advice of counsel, when we receive a valid administrative request from a law enforcement agency, or when release is necessary to protect the rights, property or safety of Skechers or any of its subsidiaries, business partners, customers or any other person.
  • As with any business, as our business expands, we may need to enter into transactions such as mergers and acquisitions with other companies, sales of all or a portion of our assets, or purchases of online stores or other assets. In such transactions, customer information may be transferred. If this occurs, your personal information will be disclosed to another company, but such disclosure will still be subject to the privacy policy of the customer.
  • Personal information submitted or collected through this website may be stored and/or processed in the United States for the purposes described in this Privacy Policy.  In using SKECHERS products and services (including our website) You have consented to the transfer of such data outside your country.

Email (E-mail)

  • From time to time, Skechers communicates to customers by e-mail to inform them of changes to the Skechers.com website, special offers, and information that Skechers believes will be of interest to visitors. Skechers will only send you this type of email if you have opted in to receive email updates from Skechers (by registering to receive email updates in our email preferences or by registering for a Skechers membership, or by contacting our Customer Service Department and requesting to be added to our email list), and you can easily opt out at any time by updating your address preferences on our website or by following the instructions in the email.
  • Please note that you may not opt ​​out of receiving emails for the following reasons:
    Skechers will use your email address to confirm your order and ship it and to respond to questions you submit online. Because we need to communicate with you about your placed orders, you cannot opt ​​out of receiving emails related to your orders.

Cancellation/Membership Cancellation (Opt-out/Unsubscribe)

  • You may request to stop receiving electronic mail from Skechers at any time. You may choose to unsubscribe from emails by setting your contact preferences on our website.
  • To cancel your subscription to receive SMS messages .MMS (Mail Messages) You may follow the instructions in the message you receive. Likewise, all emails you receive will provide you with information on how to leave your email account if you wish to do so.
  • Such cancellations take time, so you may still receive electronic communications from Skechers several weeks after your request is received.
  • Regardless of the above, you cannot opt ​​out of receiving emails related to your order.
  • For more information, please inquire at info@skechers.co.th

MaintenancePrivateChildren's (Children's Privacy)

  • Skechers takes special care to protect the safety and privacy of children. Our website is a general public website. We do not permit anyone under the age of 13 to register with us. We do not send email communications to anyone who tells us he or she is under 13 years of age.
  • Children under 13 must have their parent or guardian's consent before providing any contact information to an adult online. We encourage parents and guardians to be aware of their children's online activities and exercise parental control or use screening technologies to monitor their children's access to the Site.

Access to your personal data (Access to Your Personal Information)

  • Skechers will provide you with access to the personal information you have submitted to Skechers, allowing you to view, reset or correct your information. To protect your privacy, Skechers verifies your identity before granting you access to your personal information or allowing you to make corrections. Sketchers will take steps to protect this by using passwords and personal information.

Security (Security)

  • Skechers employs industry-leading security measures to protect the loss, misuse, and alteration of information under our control. Furthermore, we have implemented a licensed system for credit card authorization and fraud detection. We use industry-standard Secure Sockets Layer (SSL) encryption to protect the confidentiality of your personal information.
  • Your safety and security depend on you too. When you choose to use a password to access certain parts of our site, you are responsible for keeping your password confidential. Please do not disclose your password to anyone. Although we make good faith efforts to store the information Skechers collects in a secure environment, The transmission of information over the Internet is not completely secure and we cannot guarantee it.
  • Complete safety is possible The information that Skechers collects will be retained for a reasonable period of time as required by us.
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